1. Identify a need, problem or challenge based on the mind map that have been created earlier.
2. Analyze the situation using the following questions as a guide.
a) What is the root cause of the problem?/Why is there a need to solve the problem?
b) What has been done to solve the problem?
The group is to formulate relevant questions when analyzing the situation.
This allows the group to be focus in their analysis and research.
Use 5W1H as a guide. What, Where, When, Who, Why and How.
E mail to Ms Seah's SST email account.